888-822-3743 (2024)

FAQs

What is the phone number for ERIE car insurance claims? ›

The Erie insurance claims phone number is (800) 367-3743. Like other big insurance companies such as GEICO, Erie offers 24-hour support.

To start or your claim, contact your local ERIE agent directly during regular business hours or call ERIE at (800) 367-3743 for assistance after hours.

For any auto, workers' compensation or home related claims, call (800) 367-3743 for support 24/7: Option 1 to report a windshield or auto glass claim (Call us, file your auto glass claim via our Erie Insurance Mobile App or file your auto glass claim online now.)

Erie is good at paying claims, compared to the average insurance company, scoring 902 out of 1,000 for its claims process in J.D. Power's latest claims satisfaction study.

Maryland regulators had begun investigating Erie's business after independent agents who sold its policies accused Erie of punishing them for selling policies to Black and Hispanic customers, most of whom lived in densely populated parts of cities like Baltimore where the insurer said there was too much risk.

Step 1: Start your claim

Calling Erie Insurance at (800) 367-3743 (Sometimes in these situations, you just want to talk to someone, and we'll be there for you. ERIE offers support 24/7.)

Candace Baker, Car Insurance Writer

Erie does not have a set time limit for filing claims and will consider a claim even if it is filed months or years after the incident occurred. However, Erie is more likely to deny a claim if the delay was unreasonable or if it compromised their ability to investigate.

Call The Erie Community Foundation at 814.454. 0843. Our friendly staff will answer our phone lines from 8:00 a.m. to 8:00 p.m. on August 13, 2024. Donations can be made by phone using your credit card (American Express, Discover, Mastercard, or Visa)

You can cancel at any time by calling Customer Service at 1-800-352-0043.

As of 2021, Erie Insurance Group is ranked 347th on the 2021 Fortune 500 list of largest American corporations, based on total revenue for the 2020 fiscal year.

Is Erie Insurance only in PA? ›

Erie Insurance: Serves 12 states— Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia, Wisconsin—and the District of Columbia.

Contact your local ERIE agent or call ERIE'S 24/7 claims team directly at (800) 367-3743.

Erie is so expensive because of agent commissions and rising costs overall for insurance companies. At $1,123 per year, the average Erie car insurance policy is a lot more expensive than the national average of $671 per year for a policy with minimum coverage.

Erie Insurance: Summary Review

Erie Insurance is a strong choice for drivers who qualify for coverage in Eastern and Central states. Its insurance rates are some of the cheapest available, regardless of your driving profile, and the company offers many discounts to cut costs further.

Erie Insurance can help you avoid car insurance rate increases with the ERIE Rate Lock^® feature. Even if you have a claim, your rates won't change until you make certain changes to your auto insurance policy, such as adding or removing a vehicle or a driver from your policy or changing your primary residence.

Call The Erie Community Foundation at 814.454. 0843. Our friendly staff will answer our phone lines from 8:00 a.m. to 8:00 p.m. on August 13, 2024. Donations can be made by phone using your credit card (American Express, Discover, Mastercard, or Visa)

After a claim is filed, an ERIE claims adjuster will get in touch with you, the injured worker and the medical provider. If you have questions about your claim, contact us at (855) 492-3665 during business hours (7 a.m. - 5:30 p.m.) or at (800) 367-3743 after business hours.

Mechanical breakdown insurance is a policy add-on that covers the failure of major vehicle systems such as the engine or transmission. Standard car insurance policies do not provide this coverage, so if you don't purchase mechanical breakdown insurance, you will have to pay for the repairs yourself.